{"id":56739,"date":"2021-09-02T19:59:03","date_gmt":"2021-09-02T11:59:03","guid":{"rendered":"https:\/\/wp-productionenv-bjg9h2g2bgg5b8aa.southeastasia-01.azurewebsites.net\/news\/new-inmarsat-ccpo-jat-brainch-details-the-companys-revamped-approach\/"},"modified":"2021-09-02T19:59:03","modified_gmt":"2021-09-02T11:59:03","slug":"new-inmarsat-ccpo-jat-brainch-details-the-companys-revamped-approach","status":"publish","type":"post","link":"https:\/\/starpath.global\/news\/new-inmarsat-ccpo-jat-brainch-details-the-companys-revamped-approach\/","title":{"rendered":"New Inmarsat CCPO Jat Brainch Details the Company\u2019s Revamped Approach"},"content":{"rendered":"<p>Jat Brainch, Inmarsat\u2019s new chief commercial and product officer (CCPO) is confident she can blaze a trail for Inmarsat over the next few years. The operator is in the midst of a reinvention under the leadership of new CEO Rajeev Suri and recently announced plans for the buildout of a small Low-Earth Orbit (LEO) constellation. <\/p>\n<p>Brainch will be responsible for Inmarsat\u2019s commercial approach and bringing a range of new products and services to market. In this interview ahead of SATELLITE 2021, Brainch spoke about her new role at Inmarsat, the recent ORCHESTRA and ELERA announcements, and what the future holds for Inmarsat. <\/p>\n<p>\t\t\t\t<img loading=\"lazy\" width=\"300\" height=\"225\" src=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2021\/03\/sZZNiEs8Qi2Wrw0uwHoU_VS_ShowDaily20202120DGTL_Cover-300x225.jpg\" class=\"attachment-medium size-medium\" alt=\"\" style=\"width: 120px; height: auto;\" decoding=\"async\" srcset=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2021\/03\/sZZNiEs8Qi2Wrw0uwHoU_VS_ShowDaily20202120DGTL_Cover-300x225.jpg 300w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2021\/03\/sZZNiEs8Qi2Wrw0uwHoU_VS_ShowDaily20202120DGTL_Cover-800x599.jpg 800w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2021\/03\/sZZNiEs8Qi2Wrw0uwHoU_VS_ShowDaily20202120DGTL_Cover-640x480.jpg 640w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2021\/03\/sZZNiEs8Qi2Wrw0uwHoU_VS_ShowDaily20202120DGTL_Cover.jpg 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\">\t\t\t<\/p>\n<h3 class=\"fs-5 mt-0\">Explore the Show Daily 2021 Day 1 Issue<\/h3>\n<p class=\"mb-0 fs-smaller text-balance\">Check out more from this issue and find your next story to read.<\/p>\n<p>\t\t\t<button class=\"btn btn-primary\" type=\"button\" data-bs-toggle=\"offcanvas\" data-bs-target=\"#offcanvasMENU\" aria-controls=\"offcanvasExample\" aria-label=\"button\" style=\"white-space: nowrap;\"><br \/>\n\t\t\t\tView More <i class=\"bi bi-arrow-right-circle\"><\/i><br \/>\n\t\t\t<\/button><\/p>\n<h3>\nVIA SATELLITE: What are you most excited about with this role and how will you look to develop Inmarsat\u2019s commercial and product roadmap over the next few years?<\/h3>\n<p><strong>Brainch:<\/strong> This is a really exciting role during an amazingly exciting and dynamic time at Inmarsat. We are building unprecedented momentum in the company, which our recent announcements of ORCHESTRA and ELERA exemplify. These initiatives are in addition to our previously announced, fully-funded technology roadmap which will see a major extension of Global Xpress, including our first ever HEO [High-Earth Orbit] satellites to provide dedicated coverage over the Arctic region.  <\/p>\n<p>At any time, the role of chief commercial and product officer is a significant responsibility. I think it is doubly so in such a dynamic company and industry environment but it is a challenge I relish. It\u2019s the opportunity to make a real difference. <\/p>\n<p>If you look at what\u2019s happening in the industry today, it sometimes feels like the customer is being forgotten. As a company, we are not saying here is a new technology, let\u2019s go and find customers who could use it. Our approach is the opposite. We start from our understanding of the customer and design everything we do from that perspective. To be successful \u2013 to be there for the long-term \u2013 you have to start with the customer and then it comes to product and service innovation, my mantra is simple; who are our customers and what do they need?   <\/p>\n<p><script>var AIAD_fcd45f981d570e35cee941b23edc69c7_6a6c837354117;googletag.cmd.push(function(){var AIMAP_29b58f13885ebf8ea6b032f958eb0748 = googletag.sizeMapping().addSize([992, 100], [[970, 90], [970, 250]]).addSize([768, 100], [728, 90]).addSize([320, 100], [320, 50]).build();var AIMAP_737ce075cc05dd766c8f8ea08f3faa73 = googletag.sizeMapping().addSize([768, 100], [728, 90]).addSize([320, 100], [320, 50]).build();var AIMAP_21fe3bcfb86a8660aba4e721ee9338f3 = googletag.sizeMapping().addSize([1200, 100], [970, 250]).addSize([768, 100], [600, 300]).addSize([320, 100], [300, 250]).build();AIAD_fcd45f981d570e35cee941b23edc69c7_6a6c837354117 = googletag.defineSlot('\/987\/satellitetoday.com\/via-satellite-digital-issue-ads', [ [600, 300], [300, 250], [970, 250] ], 'div-gpt-ad-1774631144891- 0-6a6c837354118').defineSizeMapping(AIMAP_21fe3bcfb86a8660aba4e721ee9338f3).setCollapseEmptyDiv(true).addService(googletag.pubads());   });<\/script><script>googletag.cmd.push(function() { googletag.display('div-gpt-ad-1774631144891- 0-6a6c837354118'); });<\/script><\/p>\n<p>We have always had a strong understanding of whom we are serving: commercial mobility, government, and IoT [Internet of Things] customers. This is intimately reflected in how we design our satellites, our ground stations and our solutions and services. We\u2019re not trying to be all things to all people and we know that the technology needed for a ship or a plane is quite different from that needed for mass-market consumer broadband, for example. <\/p>\n<h3>VIA SATELLITE: As nearly every major operator is targeting the mobility market; how will Inmarsat keep its fair share of the market amid increased competition? <\/h3>\n<p><strong>Brainch: <\/strong>In one word: focus. We design, build, and operate our networks with a very clear focus on what we need to do to best serve commercial mobility and government customers. All our investments \u2014 in technology, infrastructure, products, and services, as well as our internal organizational initiatives \u2014 start with those we serve. <\/p>\n<p>It\u2019s this attitude that ultimately will ensure we are competitive and continue to deliver the best services for our customers.  It\u2019s this approach that led to the creation of ORCHESTRA and ELERA and the major investments we are making to deliver them. Because of this focus, we are in a state of permanent evolution both as an organization and in terms of the technologies that underpin our services. Our customers\u2019 needs are always changing and you just have to look at the wave of new entrants investing in satellite communications to appreciate that our industry is transforming itself faster than ever before. <\/p>\n<p>I don\u2019t believe that any company is entitled to a \u201cfair share.\u201d We have to prove ourselves every day \u2013 not just in terms of the services we offer right now but also in our commitment to continuously enhancing the capabilities we offer. <\/p>\n<p>The second part of your question \u2013 will it become more challenging \u2013 undoubtedly. That is why we are not waiting to see what happens. We have a vision of how mobility and government customers\u2019 needs will evolve over the coming decades and, as you have seen so recently, we are investing to be there ahead of demand. As we did when we created BGAN and when we created Global Xpress, we are doing the same with ELERA and ORCHESTRA.<\/p>\n<p>With all of that said, we take competition seriously \u2013 whether it\u2019s existing competitors or new entrants. We actively monitor and assess the technologies they\u2019re deploying and the services they\u2019re offering. And, if it will benefit our customers, then we will look to incorporate it within our infrastructure.   <\/p>\n<p>That\u2019s the amazing thing that some people don\u2019t understand about us. We have never been dogmatically wedded to a particular technology or a particular orbit. Over the coming years, our customers will see HEO and LEO orbit satellites from Inmarsat, and our own terrestrial 5G network designed to address customer hot spots, such as major ports and airport hubs.<\/p>\n<h3>VIA SATELLITE: At our recent LEO Digital Forum, Norm Haughton of Air Canada said that once LEO satellites are available Air Canada would look to base IFC services on them. Is this somewhat of an ominous warning to those satellite operators which are relying on other technologies?<\/h3>\n<p><strong>Brainch:<\/strong> Every business must make their own assessment on the connectivity features that are important for their customers. But I would argue that with our announcement of ORCHESTRA, we are offering more to aviation customers than any other company by an even wider margin.<\/p>\n<p>GEO [Geostationary Orbit] networks are and will remain optimal for globally available IFC [In-Flight Connectivity] services. That\u2019s why we are building ORCHESTRA to overlay additional LEO and terrestrial capabilities on top of our GEO satellites. GEO gives our customers the assurance of coverage wherever they fly, while the terrestrial and LEO components will add capacity into hot spots such that congestion will be addressed forever. And it\u2019s important to remember that ORCHESTRA comes on top of our existing investment in seven new GX satellites, which will be launched over the coming few years. <\/p>\n<p><script>var AIAD_fcd45f981d570e35cee941b23edc69c7_6a6c837354711;googletag.cmd.push(function(){var AIMAP_29b58f13885ebf8ea6b032f958eb0748 = googletag.sizeMapping().addSize([992, 100], [[970, 90], [970, 250]]).addSize([768, 100], [728, 90]).addSize([320, 100], [320, 50]).build();var AIMAP_737ce075cc05dd766c8f8ea08f3faa73 = googletag.sizeMapping().addSize([768, 100], [728, 90]).addSize([320, 100], [320, 50]).build();var AIMAP_21fe3bcfb86a8660aba4e721ee9338f3 = googletag.sizeMapping().addSize([1200, 100], [970, 250]).addSize([768, 100], [600, 300]).addSize([320, 100], [300, 250]).build();AIAD_fcd45f981d570e35cee941b23edc69c7_6a6c837354711 = googletag.defineSlot('\/987\/satellitetoday.com\/via-satellite-digital-issue-ads', [ [600, 300], [300, 250], [970, 250] ], 'div-gpt-ad-1774631144891- 0-6a6c837354713').defineSizeMapping(AIMAP_21fe3bcfb86a8660aba4e721ee9338f3).setCollapseEmptyDiv(true).addService(googletag.pubads());   });<\/script><script>googletag.cmd.push(function() { googletag.display('div-gpt-ad-1774631144891- 0-6a6c837354713'); });<\/script><\/p>\n<p>If we look at this from the customers\u2019 perspective, we know that a major priority for airlines is a seamless, highly reliable, high-quality broadband experience for their passengers. In an exceptionally competitive industry, the quality of in-flight Wi-Fi is a vital differentiator for airline brands and it needs to match their overall passenger experience. I would argue that airlines cannot afford to commit to networks that have been designed for an entirely different set of customers and for whom aviation and IFC is an add-on designed to supplement their revenues. For us, mobility customers and airlines are our only focus.  <\/p>\n<p>Equipping an aircraft with IFC is an investment that airlines expect to continue delivering over many years. And, I would argue, that alongside many other factors, airlines are looking for assurance that their chosen partner will be there for the long haul. Looking at the generation of satellites the new LEO players are now deploying, the future of LEO satellites in supporting aviation is still very much a TBD. It\u2019s certainly not there in the current generation.  <\/p>\n<h3>VIA SATELLITE: Do you think we will see more vertical integration and consolidation in the IFC market after the Intelsat\/Gogo deal? <\/h3>\n<p><strong>Brainch: <\/strong>Horizontal integration is something of a challenge in our industry but, as you indicate, there may be more vertical integration given that a few \u201cfree electrons\u201d still exist and this trend has certainly been accelerated by the pressures created by COVID. We\u2019ve publicly stated that we rule nothing out and as you can see with ORCHESTRA, we are setting out a vision for IFC for years to come. <\/p>\n<h3>VIA SATELLITE: Aviation has been one of the industries hardest hit by COVID. Do you think this will significantly impact Inmarsat\u2019s growth in this area? <\/h3>\n<p><strong>Brainch: <\/strong>We don\u2019t believe it impacts the long-term trajectory. It has and will continue to impact the timing of this growth. Current forecasts suggest that aviation could return to 2019 levels in 2023, so this effectively shifts growth plans for all operators to the right. However, in parallel, the importance of being connected while mobile, including in-flight, has risen and airlines are re-planning fleets driving a surge of plans to equip aircraft. Backing this up, we\u2019ve already seen a significant increase in passengers\u2019 use of in-flight Wi-Fi when people are able to fly.<\/p>\n<h3>VIA SATELLITE: In an interview in 2017, ex-Inmarsat CEO Rupert Pearce told Via Satellite that aviation could be a billion dollar market for Inmarsat in 2027. Have you had to scale back your ambitions here?<\/h3>\n<p><strong>Brainch:<\/strong> IFC remains a huge opportunity. The only thing that has changed, due to COVID, is the timing of that opportunity. With our continuing investment in GX services, with seven new satellites going up over the next few years, in ORCHESTRA and ELERA and the completion of a major enhancement of our ground network, we believe we remain in pole position to win new airline customers. <\/p>\n<h3>VIA SATELLITE: Inmarsat has undergone some significant management changes in recent times. What will Inmarsat 2.0 look like? Could you give us some insights on what you see as the path to grow for the company?<\/h3>\n<p><strong>Brainch: <\/strong>The right team does evolve over time, and I am very excited to be part of the leadership of Inmarsat at this exciting time. Keep in mind that the majority of the leadership team at Inmarsat remains the same. While we continue to remain focused on commercial mobility and government customers, there is great diversity in that customer base, which is an important facet in the strength of our business. <\/p>\n<p>Right now, I\u2019m focused on ensuring that we continue to have a highly successful portfolio of products that outclass what the competition can offer. The innovations we are investing in are fully funded and with the support of our highly experienced and financially strong shareholders, alongside an amazing community of partners, we will continue to invest in growth opportunities.  <\/p>\n<h3>VIA SATELLITE: Do you think the satellite industry is at an inflection point?<\/h3>\n<p><strong>Brainch:<\/strong> This industry evolves so quickly that isolating inflection points in time can sometimes be difficult. Customer needs are evolving rapidly, especially post pandemic. The technology and its capabilities tend to take strides forward, materially changing the art of the possible in ever faster cycles. The use cases for that technology also moves at a rapid pace, and the markets in which satcom is a relevant player changes accordingly. <\/p>\n<h3>VIA SATELLITE: Finally, it seems all the talk right now is of LEO and living with these new constellations. Where does Inmarsat fit into this new world?<\/h3>\n<p><strong>Brainch:<\/strong> I think Inmarsat has made its position in the market very clear over recent weeks.  We are here to serve our customers and we remain committed to our focused sectors and near adjacencies. The new LEO players are certainly generating a lot of attention, but Inmarsat is receiving a lot of attention too, particularly following our recent strategic announcements, which reset the narrative for how mobility and government customers are best served. There is a place for new networks in the sense of increasing connectivity globally and helping with the vast task of connecting those billions of consumers across the world that remain unconnected. <\/p>\n<p>However, it\u2019s important to consider what the standalone LEO networks are primarily designed for and what they\u2019re not. The idea that a communications satellite is just a communications satellite and that any satellite is suitable for any customer is a fallacy. It\u2019s like comparing an aircraft and car. Yes, they\u2019re both forms of transport but you wouldn\u2019t buy a car if your plan was to cross an ocean. So, while we take the new entrants very seriously, we are confident that with Global Xpress, ELERA, EAN, and ORCHESTRA, we will remain the best in the world for mobility and government customers for decades to come. <strong>VS<\/strong><\/p>\n<p>,<\/p>\n<h2 class=\"widget-title\">In This Issue<\/h2>\n<p>\t\t\t\t\t<!-- post id 407:  \/code\/wp-content\/themes\/ai-beehive\/template-parts\/content\/post-snippet.php --><\/p>\n<figure class=\"overflow-hidden w-100 me-3\">\n<p>\t<img loading=\"lazy\" width=\"300\" height=\"183\" src=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/YdVieOoSVeLg8H2NF8AI_PIA15415_large-300x183.jpg\" class=\"img-responsive wp-post-image\" alt=\"\" style=\"\" decoding=\"async\" srcset=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/YdVieOoSVeLg8H2NF8AI_PIA15415_large-300x183.jpg 300w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/YdVieOoSVeLg8H2NF8AI_PIA15415_large-800x489.jpg 800w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/YdVieOoSVeLg8H2NF8AI_PIA15415_large-640x391.jpg 640w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/YdVieOoSVeLg8H2NF8AI_PIA15415_large.jpg 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\">\t\t\t\t\t<\/figure>\n<h3 class=\"fs-4 w-100 line-clamp-3\">\n<p>\t\t\t\tAnalysts Examine Industry Trends for SATELLITE 2021<br \/>\n\t\t<\/h3>\n<p><!-- .post-snippet --><\/p>\n<hr class=\"my-3 d-block d-md-none\">\n\t\t\t\t\t\t<!-- post id 405:  \/code\/wp-content\/themes\/ai-beehive\/template-parts\/content\/post-snippet.php --><\/p>\n<figure class=\"overflow-hidden w-100 me-3\">\n<p>\t<img width=\"300\" height=\"225\" src=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/bzgDqWhRfyqXfRK26ncl_VS_ShowDaily20202120DGTL_1-300x225.jpg\" class=\"img-responsive wp-post-image\" alt=\"\" style=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/bzgDqWhRfyqXfRK26ncl_VS_ShowDaily20202120DGTL_1-300x225.jpg 300w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/bzgDqWhRfyqXfRK26ncl_VS_ShowDaily20202120DGTL_1-800x599.jpg 800w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/bzgDqWhRfyqXfRK26ncl_VS_ShowDaily20202120DGTL_1-640x480.jpg 640w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/bzgDqWhRfyqXfRK26ncl_VS_ShowDaily20202120DGTL_1.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\">\t\t\t\t\t<\/figure>\n<h3 class=\"fs-4 w-100 line-clamp-3\">\n<p>\t\t\t\tBack at SATELLITE: The Industry Emerges from Quarantine<br \/>\n\t\t<\/h3>\n<p><!-- .post-snippet --><\/p>\n<hr class=\"my-3\">\n<p>\t\t\t\t\t<!-- post id 408:  \/code\/wp-content\/themes\/ai-beehive\/template-parts\/content\/post-snippet.php --><\/p>\n<figure class=\"overflow-hidden w-100 me-3\">\n<p>\t<img width=\"300\" height=\"225\" src=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/zWKCzV3REWI9JwQ3XY7g_VS_ShowDaily20202120DGTL_3-300x225.jpg\" class=\"img-responsive wp-post-image\" alt=\"\" style=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/zWKCzV3REWI9JwQ3XY7g_VS_ShowDaily20202120DGTL_3-300x225.jpg 300w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/zWKCzV3REWI9JwQ3XY7g_VS_ShowDaily20202120DGTL_3-800x599.jpg 800w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/zWKCzV3REWI9JwQ3XY7g_VS_ShowDaily20202120DGTL_3-640x480.jpg 640w, https:\/\/www.satellitetoday.com\/wp-content\/uploads\/2017\/01\/zWKCzV3REWI9JwQ3XY7g_VS_ShowDaily20202120DGTL_3.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\">\t\t\t\t\t<\/figure>\n<h3 class=\"fs-4 w-100 line-clamp-3\">\n<p>\t\t\t\tGwynne Shotwell and the Mission Extension Vehicle: Satellite Executive and Technology of the Year Recap<br \/>\n\t\t<\/h3>\n<p><!-- .post-snippet --><\/p>\n<hr class=\"my-3 d-block d-md-none\">\n","protected":false},"excerpt":{"rendered":"<p>Jat Brainch, Inmarsat\u2019s new chief commercial and product officer (CCPO) is confident she can blaze a trail for Inmarsat over the next few years. The operator is in the midst of a reinvention under the leadership of new CEO Rajeev Suri and recently announced plans for the buildout of a small Low-Earth Orbit (LEO) constellation. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":56740,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[2],"tags":[],"class_list":["post-56739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/posts\/56739"}],"collection":[{"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/comments?post=56739"}],"version-history":[{"count":0,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/posts\/56739\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/media\/56740"}],"wp:attachment":[{"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/media?parent=56739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/categories?post=56739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/starpath.global\/blog\/wp-json\/wp\/v2\/tags?post=56739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}